Payment Methods

The payment methods currently available for your purchase are displayed during checkout.

Available options may vary depending on your location, currency, device, order details, and the payment services available when your order is placed.

Please select one of the payment methods shown at checkout and follow the applicable instructions to complete your purchase.

Payment Authorization & Verification

Orders may be subject to payment authorization, identity verification, transaction verification, or fraud-prevention review before they are accepted or fulfilled.

Your bank, card issuer, or payment provider may request additional verification, decline a transaction, or place a temporary authorization hold on your account.

These decisions and authorization-hold periods are controlled by the applicable financial institution or payment provider.

Checkout Security

Checkout on velmarqis.com is processed through Shopify together with applicable payment providers using technical and organizational security measures intended to protect transaction information.

Velmarqis™ does not store complete credit or debit card numbers on its own servers. Payment information is handled by Shopify and the applicable payment service providers involved in processing the transaction.

Prices & Final Order Total

Before payment is submitted, checkout displays applicable product prices, shipping charges, taxes where applicable, discounts, and your final order total.

Prices on velmarqis.com are displayed in U.S. dollars (USD) unless another currency is clearly shown.

Please review your items, quantities, shipping information, discounts, and final total carefully before completing payment.

Financial Institution Charges

Your bank, card issuer, or payment provider may separately impose foreign-exchange fees, international transaction fees, currency-conversion charges, or other financial-institution fees.

These charges are determined and collected by the applicable financial institution or payment provider and are not charged or controlled by Velmarqis™.

Discount Codes & Promotions

Valid promotional or discount codes should generally be entered before checkout is completed.

Please confirm that the applicable discount is reflected in your final order total before submitting payment.

Promotions may be subject to expiration dates, product eligibility, minimum purchase requirements, exclusions, usage limits, availability, or other conditions presented with the offer.

Declined, Pending, or Duplicate Charges

If a payment is declined, please verify your billing information and contact your bank or payment provider if necessary.

A pending amount may represent a temporary authorization rather than a completed charge.

If you believe you were charged more than once for the same order, contact us with your order number and relevant transaction details. Do not send complete card or banking credentials by email.

Order Confirmation

After your order has been successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.

If you do not receive your confirmation email, please check your spam or junk folder and confirm that the email address entered during checkout was correct.

You may also contact Velmarqis™ customer support if you require assistance locating your order.

Payment Questions

If you believe a payment was charged incorrectly or you have a question about checkout, contact us at service@velmarqis.com .

Please include your order number where available and a clear description of the issue.

For your security, never include your complete credit card number, debit card number, card security code, or online banking password in an email.